Testimonials & Reviews
Primary Care Associates of Maryland
Family Medicine & Geriatrics located in Frederick, MD & Clarksburg, MD
Primary Care Associates of Maryland always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 292 reviews with an average rating of 4.8 out of 5 stars. Please read what others are saying about Primary Care Associates of Maryland below, and as always, we would love to collect your feedback.
Karla A.
Submitted 07/14/26
I don’t usually write reviews, but I felt this experience deserved one.
My first appointment with Dr. Agnes was excellent. She took the time to listen carefully to all of my concerns, never made me feel rushed, and ordered the appropriate blood work and testing to help find answers. I left that appointment feeling heard and confident that I was receiving good care.
Unfortunately, my follow-up experience was the complete opposite.
At 9:13 a.m., I received a call from the office letting me know my blood test results were available. The receptionist asked whether I preferred an in-person or virtual appointment. Since I was at work, I chose a video visit, and it was scheduled for 2:45 p.m. that same day.
I waited all afternoon and didn’t receive the video link until 5:18 p.m.—more than two and a half hours after my scheduled appointment time. No one called to let me know the provider was running behind or that the appointment would be delayed.
The visit was with a different doctor, not Dr. Agnes. I explained that I was driving because I had assumed the appointment wasn’t happening after waiting so long. She began reviewing my results, but the call dropped due to poor signal. She called me back a few minutes later and continued reading the results. When I asked if she could call me back in about 10 minutes so I could get to an area with better reception, she declined.
What disappointed me most was the lack of respect for my time. As patients, we’re expected to cancel or reschedule appointments at least 24 hours in advance, yet there was no courtesy call to let me know my appointment would be over two hours late. A simple phone call would have allowed me to adjust my schedule instead of waiting all afternoon.
Dr. Agnes made a wonderful first impression, and I truly appreciate the care she provided. I just hope the office improves its communication and scheduling because today’s experience was frustrating and disappointing.
Atanga L.
Submitted 06/08/26
Very professional and respectful.
Tracie F.
Submitted 06/03/26
I absolutely love this practice and my provider, Lory. I would recommend it to anyone. My daughter’s are now transferring their care as well.
Adwoa A.
Submitted 05/05/26
Maghal is compassionate, friendly and respectful. She takes time with her clients and is attentive to their concerns. Her reassurance without being dismissive is a God sent. Love her spirit and she is also very gentle and kind.
Thomas W.
Submitted 05/05/26
Very thorough exam and review.
Daniel I.
Submitted 05/04/26
Dr.Nathan is an excellent one to one doctor. She listens to what you have to say and is a pleasure to talk to during the visit.
Seth O.
Submitted 05/04/26
Its always Excellent service received from my practitioner, Maghal. She's the best
Eliza F.
Submitted 05/01/26
Kind doctor and smart
Stephanie B.
Submitted 04/24/26
I enjoy having Maghal as my provider and I believe that she listens and has her patients best interest in mind. However, the practice as a whole, is another story. It is incredibly difficult to get a hold of the right people, and to get an actual answer a lot of the time. I take a medication that is sometimes hard to obtain, and in the process of having this medication refilled, I was told by the practice to contact several pharmacies and ask them what their stock of this particular medication was. If you are unfamiliar with the pharmacy industry, this is not something that is allowed. I was placed int he position of middle man for the practice ordering the prescription as well as several pharmacies which when called could not even provide me with the information that was requested.
There is no online portal to send messages directly to your provider, only a general inquiry box. Otherwise you have to leave a voicemail and just hope that someone gets back to you. From the appearance in the office being dated and not clean, to the scheduling of appointments with incorrect providers in incorrect locations, I have found this practice to be rather unprofessional and I am in the process of switching primary care providers.
Arlene P.
Submitted 04/20/26
I love the care & attention that Maghal, gives to me every time I visit for my appointments, she listens & recommend what referral or medication I may need to keep me living my best life.
Helena M.
Submitted 04/18/26
I’m blessed to have found Dr. Maghal. She is very informative and always pushes me in the right direction with my health care journey! Thank you Dr. Maghal!
Elizabeth Fongang Anye A.
Submitted 04/15/26
Very good
Jeanne H.
Submitted 04/15/26
Dr Bolarum is very patient and courteous with his patients. I also feel the same about my NP, Lory Estella.
Dennis B.
Submitted 04/15/26
Courteous and professional
Rita D.
Submitted 03/24/26
My right knee is feeling much better thanks
Atanga L.
Submitted 03/20/26
Dr. Praveen is very a very respectful and compassionate. He deals with patient as family members.
Raye F.
Submitted 03/20/26
This was the meet and greet appointment. Dr Maghal was very thorough in her questions and information about the practice. I was very comfortable with her. I liked that there were tests for my immediate issues along with the appointments for the wellness exam.
Karrie E.
Submitted 03/13/26
She is an absolutely amazing doctor! She has been my doctor for many years now and I have never had any complaints she’s always caring and really takes the time to figure out what’s wrong and the best way to treat you. If you’re sick she gets you in to be seen within a day or two. She has just been a wonderful doctor and friend.
Sally B.
Submitted 02/28/26
I like Maghal.
She is easy to discuss problems with and has suggestions about other solutions.
When I call the office, she will return my call sometime that same day.
She is efficient.
Prince H.
Submitted 02/25/26
Satisfied and happy. Well experienced team